Notifications were sent to the email address provided in your application. Be sure to check your spam and junk email folders.

If you submitted an application and have not received a Funding Status Notification, please contact arpa@assemblycle.org

If you received your Funding Status Notification and have questions about receiving your relief funds, please carefully review the materials included in your award email. If your questions are still unanswered, please email arpa@assemblycle.org. Due to the influx of inquiries and attention to detail required to process funds responsibly, staff will not be returning phone calls unless immediate action is required.

Notes about receiving your ARPA relief funds

Watch this video to walk through completing forms and BILL.com.

Complete Your Forms

All artists and businesses receiving funds must complete and submit a W-9 form to process their payment. You can do this one of two ways:

• • Electronically (easiest): Use the DocuSign link in your award email.
  • Print and mail in a complete W-9 form to: Assembly for the Arts, 1900 Superior Ave., Suite 130, Cleveland, OH 44114

Direct Deposit

• Your ARPA funds can be received through direct deposit (ACH)
• You must either complete the ACH Form or disable the form included with your electronic W-9 to move to the next payment step. To disable the form, click the Opt-out button at the bottom of the direct deposit instructions page.
• All ARPA funds recipients will receive an email invite through Bill.com to process your payment as a direct deposit. PLEASE NOTE – you will not receive this invite until Assembly has your completed W-9 form

Other Options

• You can choose to submit your W-9 by mail (see address above) and receive a paper check.
• All paper checks will be processed after direct deposit payments
• Paper checks can take up to two weeks to reach you, after Assembly has received and processed your complete and accurate W-9 by mail

Frequently Asked Questions (FAQ)

I applied but can’t find my funding notification email. Where is it?

All applicants of the Cuyahoga ARPA for Arts program were emailed a final funding status update on November 8, 2022 from Assembly. These notifications were sent to the email address you supplied in your application. If you’re unable to locate your email notification, please be sure to check your spam, junk and promotions folders. You can also search “ARPA” or “Assembly” in your email search bar. All notifications came from arpa@assemblycle.org.

I don’t have any checks. How do I include a voided check with my ACH form?

If you do not have any checks, please take a screenshot of your banking routing number and account number from your banking mobile app. You can also request starter checks from your bank, most banks will give those out for free.

If you’re still having trouble, please Disable the ACH form using the button at the bottom of the direct deposit instructions page included with your DocuSign forms.

I submitted my DocuSign documents. Did Assembly receive them?

If you were able to complete, electronically sign and click the submit button, your documents were successfully submitted! If you saw a pop-up confirmation when you clicked Submit, you’re all set. You may not receive a DocuSign confirmation email, but do not worry, it is likely your documents were still received successfully.

Please do not contact Assembly offices for a document receipt confirmation or submit a second DocuSign packet. Doing so will delay your payment. An Assembly team member will reach out to you directly if there is an issue with your payment information. So no news from Assembly is good news.

I submitted my DocuSign documents. Where’s my invite from Bill.com?

Please hang tight. Within approximately 7-10 business days your W-9 will be processed. Once processed, you will receive an email from Bill.com inviting you to create an account. All Bill .com invites will come from Bill. com, not Assembly. Please DO NOT create a Bill .com account without having received this invitation. Getting an auto-reply email from Assembly after emailing ARPA @assemblycle.org is not an invitation to Bill .com. Please monitor your inbox carefully.

Please also keep in mind that Assembly is a small staff and is processing hundreds of W-9s; Bill.com invites will be sent on a rolling basis as all applicant paperwork is processed.

When will I receive my ARPA funds?

Funding distribution timing will vary depending on when your payment information is received and processed. Please do not call Assembly offices to inquire about disbursement timing.

ARPA payments will be disbursed on a rolling basis depending on when your information is received and processed. We are working hard to ensure that all payments go out as quickly as possible.

When should I contact Assembly about ARPA?

If you have not received a Bill .com invite or further information to process your payment by December 1, 2022, email arpa@assemblycle.org. If you have not received your ARPA funds disbursement by December 15, 2022, please email us at the address above.

If you are having tech difficulties with any platform or require assistance due to a disability, please contact arpa@assemblycle.org.